The release of QuickBooks Desktop 2018 has unleashed a new world of experience making accounting easy and simple for small and medium businesses. However, the installation errors in the previous versions have continued to exist in the latest version also. This article will focus on errors in 1904 and 1402.
QuickBooks Error 1904, 1402 and other related errors happen when the software cannot install properly, which makes important components missing in the program files, making it unable to work normally.
Symptoms of QuickBooks Error 1904
While trying to install QuickBooks Desktop 2018, any of the following messages are encountered.
QuickBooks Error 1904 has an error message - “failed to register while installing QuickBooks.”
QuickBooks Error 1402 has an error message - “Could not open Key”
What’s the Issue?
The problem here is that QuickBooks is not able to install properly because of faulty installation. A faulty installation misses important files that are needed for the running of the software. Corrupt installation may also result in the misbehaving of the software. This is an issue that needs attention.
Causes of QuickBooks Error 1904
- If you have downloaded QuickBooks, the installation file may be corrupt.
- If installing from a CD, the CD was damaged.
- The installation may have been interrupted, resulting in an incorrect installation.
- The Windows has not been updated to the latest version.
Also Read: QuickBooks Error 3371
Methods to resolve QuickBooks Error 1904
Method 1: Using Install
Intuit has released an excellent tool called QBInstall tool in order to address such installation issues. All you need to do is to download QBInstall from Intuit and run the tool.
Step 1: Download QBInstall from the Intuit website.
Step 2: Close any running programs.
Step 3: Run the QuickBooks Install Diagnostic Tool. This process can take up to 20 minutes, based on your network and the speed of the system.
Step 4: Restart Windows once the process is complete.
Method 2: Updating Windows and/or Installing missing Updates
QuickBooks installation can also happen if the Operating System is not updated properly.
Step 1: Click on the window icon on the left bottom of the desktop (Start).
Step 2: Look for Windows Update and click on check for updates.
Step 3: Install the pending updates and restart your computer.
Method 3: Reinstalling QuickBooks
Sometimes, other programs in the system cause improper functioning of QuickBooks. In this case, it is a good idea to do a complete reinstallation.
Step 1: Open Control Panel and search for Add or Remove Programs.
Step 2: Search “QuickBooks” and uninstall it.
Step 3: Restart your computer and install QuickBooks again.
What do I do to Prevent this error in the future?
Age old saying, “Prevention is better than cure” also applies in this. To prevent this error from recurring in the future, first, make sure you backup your data frequently. Second, never interrupt the software installation even if it takes a long time. If interrupted, make sure all the junk installation files are deleted and then perform a fresh installation of QuickBooks.
Nothing is perfect, not even software. There will be updates released every now and then which will be improvised from the previous versions. So, even QuickBooks is working on improvising it with every new version.
QuickBooks, combined with a few healthy practices like frequent backing up of the data, will help in minimizing the loss of data in case some emergency happens.
We hope this has helped you to fix your QuickBooks error code issues. If it has still not been able to do so then we recommend you to contact our experts by calling on QuickBooks error tech support 1-888-502-0363 to resolve your issues quickly and easily.